Sumsub integration guidelines

The mission of the KYC provider Tokeny integrated into the Qualification module is to streamline digital identity verification by ensuring it is straightforward, user-friendly, efficient, and in compliance with regulations. KYC (Know-Your-Customer) providers in the tokenization industry serve to establish a secure space, ensuring compliance with the regulatory environment, preventing fraud, ensuring investor legitimacy, and promoting trust in the digital asset space.

At Tokeny, clients leveraging our white-label Qualification module have the option to opt for SumSub. 

If, for any reason, you prefer not to utilize either of the two integrated providers and wish for the Tokeny team to integrate a different provider than SumSub, please be aware that our product team has no plans or capacity to integrate any additional KYC solution .

After you have confirmed to your CSM that you wish to use SumSub, your CSM will connect you with our Partner at SumSub. After you selected your plan and paid for your SumSub plan, your Customer Success Manager (CSM) can start the implementation of your SumSub instance into your white-labeled Qualification module. To activate your instance, the following will be required:

1. Generate the new App Token for both the sandbox and production environment

2. Share the encrypted ‘Token’ and ‘Secret Key’ values with your CSM with the name of your SumSub setup (aka "level name" "e.g. Level 'basic-kyc-level' by default)

3. Test the flow from both the investor & issuer perspective

1. Generate the new App Token for both the sandbox and production environment

1. Create two App Tokens, one designated for the Sandbox (linked to your test Qualification portal), and the second one for the production environment
2. Login to your SumSub dashboard.
3. Choose the desired environment for Token generation from the top-right menu (Sandbox or Production)
4. Begin by clicking on the code '</>' icon.
5. Proceed to select the 'App Tokens' option.
6. Now click on the 'Generate app token'.
7. Enter a unique name for your new ‘App token' - e.g. 'Tokeny QM’8. Confirm the generation of the token by clicking on the 'Generate app token' button. (Please do not update the default Permissions)
8. You will see your App 'Token' and its 'Secret Key' generated. Make sure to 'Copy' and safely store both values!
9. Finally, confirm your action by selecting 'Confirm saving and leave'.

2. Share the encrypted ‘Token’ and ‘Secret Key’ values with your CSM with the name of your SumSub setup (aka "level name" "e.g. Level 'basic-kyc-level')

Kindly provide the encrypted Token and Secret Key values to your Customer Success Manager (CSM).

Require assistance with encryption? Watch this brief video on encrypting sensitive data using Yopass: Share Secrets Securely.

3. Test the flow from both the investor & issuer perspective

After receiving confirmation from the CSM team that your SumSub instance has been activated, we highly recommend testing it to ensure everything functions as expected.

Investor: Gain insights into the investor journey and the KYC flow by creating and testing your account on your white-labeled qualification module from start to finish.

Issuer: Review the ‘Gaining Insight into the KYC’ sections below to gain an understanding of various Candidate KYC statuses and learn how to manage and update them from the Servicing portal.